Patients can also give feedback on the service received from Palfrey Health Centre by completing a FFT card when you next visit the practice; or alternatively completing the FFT questions on the Patient Arrival System when prompted. Both the Patient Arrival System and FFT cards are located at the reception desk.
Please do watch out for updates on the website or the patient notice boards relating to work being undertaken by the group on behalf of the patient population.
The group plan to produce a newsletter which will be available in reception in the near future.
We have also discussed the GP patient survey which will be available to fill in on an annual basis during the periods of August – October (we continually monitor patient feedback and would appreciate our patients taking the time to fill in a short survey when they visit to see the GP).