Patient Survey Patient Survey The Palfrey Health Centre patient survey gives patients the opportunity to tell us and those commissioning services on their behalf of their experience using NHS services, and where improvements are needed. Please give us your feedback on the care and support you have received by completing the survey, its brief and anonymous. Please choose from the following: 1 – Very dissatisfied2 – Dissatisfied3 – Unsure4 – Satisfied5 – Very satisfied How satisfied are you with trying to contact the surgery by phone? 1 2 3 4 5 If you have used the online e-consult message system how satisfied are you? 1 2 3 4 5 How helpful do you feel the reception team are at the practice? 1 2 3 4 5 How easy is it to see any Health Care Professional at the practice? 1 2 3 4 5 How easy is it for to see the Health Care Professional of your choice? 1 2 3 4 5 How satisified were you with the care you received from the Health Care Professional? 1 2 3 4 5 Did you feel able to trust the Health Care Professional? 1 2 3 4 5 How satisfied are you with the overall care from this practice? 1 2 3 4 5 Thank you for taking part in this survey. If you are human, leave this field blank. Next Start Over