How to make a GP/Nurse appointment
Appointment may be made in person, by telephone or online.
Please be advised online appointments will in the first instance be screened, you will be called by a nurse.
Non urgent appointments with a GP, nurse practitioner or the practice nurse are available up to 1 week in advance. Patients can call our reception staff at the times indicated below to arrange a routine appointment, or alternatively the reception desk can be visited during the day. Patients are advised that appointment availability may be limited and is provided on a first come first served basis.
|Day||Reception Times for making an Appointment||Reception Opening
|Monday||08.00 - 11.30||12.30 - 15.00||16.00 - 18.30||08.00 - 18.30|
|Tuesday||08.00 - 11.30||12.30 - 15.00||16.00 - 18.30||08.00 - 18.30|
|Wednesday||08.00 - 11.30||12.30 - 15.00||16.00 - 18.30||08.00 - 18.30|
|Thursday||08.00 - 11.30||12.30 - 15.00||16.00 - 18.30||08.00 - 18.30|
|Friday||08.00 - 11.00||(12:00pm - 6:30pm Contact Waldoc on 01922 501999 for medical advice)||08.00 - 18.30|
|Saturday||10.00am - 11.00am & 9.00am - 11.00am extended hours at Palfrey Health Centre (alternate weeks pre booked appointments only)|
Appointments can be cancelled by visiting us at reception, by telephone 01922 627788, or online. You can also send a text message including your name, address and date of appointment to 07855473260. Please give at least 1 hour notice before cancelling an appointment
Telephone call appointments
If you feel you need to be seen urgently please inform the reception staff and they will put you through to a GP who can discuss your problems with you and arrange an appropriate appointment. You can also call to speak to the doctor to discuss queries and test results.
A GP is available to take telephone calls weekdays:
|Day||Telephone Triage Times|
|Monday||11.30 - 12.30||15.00 - 16.00|
|Tuesday||11.30 - 12.30||15.00 - 16.00|
|Wednesday||11.30 - 12.30||15.00 - 16.00|
|Thursday||11.30 - 12.30||15.00 - 16.00|
|Friday||11.00 - 12.00|
Online appointments, Repeat prescriptions & Medical records viewer
Registration is required to use these services. Please contact reception staff if you would like to register to use this service. They will provide you with a unique registration form together with details of how to register online.
Patients Requesting Home Visit Policy
Patient Information Requesting Home Visit
NHS 111 Out of Hours service
For all weekday evenings (after 6.30pm), weekends and bank holidays, if you require medical advice that cannot wait until normal surgery hours, dial 111. Calls to the NHS 111 service are free from landlines and mobiles.
You can call 111 when you need medical help fast but its not an emergency. If you do have a life threatening medical emergency, dial 999.
|Monday||18.30 - 08.00, next day|
|Tuesday||18.30 - 08.00, next day|
|Wednesday||18.30 - 08.00, next day|
|Thursday||18.30 - 08.00, next day|
|Friday||18.30 - 08.00, next day|
|Sunday||All Day - 08:00, next day|