Palfrey Health Centre
Milton House 151 Wednesbury Road Walsall WS1 4JQ
Tel: 01922 627788
Fax: 01922 628250
Out of Hours: 111
If you have a continuous cough or a high temperature or loss/change of smell or taste, you are advised to stay at home for 10 days. Do not book a GP appointment or attend the GP practice. If you live with other people, they should also stay at home for at least 14 days >>>>> If your symptoms are serious, or get worse, the NHS has an online coronavirus service that can tell you if you need further medical help and advise on what to do. Only call 111 direct if you are advised to do so by the online service, or cannot go online >>>>> If you have COVID 19 symptoms with other health issues or are calling about NON COVID issues please contact the practice as normal. Government guidelines advise when visiting the Practice to wear a mask or face covering, only attend the surgery if asked by a GP.

How to make a GP/Nurse appointment

Appointment may be made in person, by telephone or online.

Please note, during the Coronavirus pandemic most appointments will be telephone or video consultations, you will not need to visit the practice. Online appointments in the first instance will be screened, you will be called by a nurse.

Non urgent appointments with a GP, nurse practitioner or the practice nurse are available up to 1 week in advance.  Patients can call our reception staff at the times indicated below to arrange a routine appointment, or alternatively the reception desk can be visited during the day. Patients are advised that appointment availability may be limited and is provided on a first come first served basis.

Day Reception Times for making an Appointment Reception Opening
Monday 08.00 - 11.30 12.30 - 15.00 16.00 - 18.30 08.00 - 18.30
Tuesday 08.00 - 11.30 12.30 - 15.00 16.00 - 18.30 08.00 - 18.30
Wednesday 08.00 - 11.30 12.30 - 15.00 16.00 - 18.30 08.00 - 18.30
Thursday 08.00 - 11.30 12.30 - 15.00 16.00 - 18.30 08.00 - 18.30
Friday 08.00 - 11.00 (12:00pm - 6:30pm Contact Waldoc on 01922 501999 for medical advice) 08.00 - 18.30
Saturday  10.00am - 11.00am & 9.00am - 11.00am extended hours at Palfrey Health Centre (alternate weeks pre booked appointments only)
Sunday  Closed

Appointments can be cancelled by visiting us at reception, by telephone 01922 627788, or online. You can also send a text message including your name, address and date of appointment to 07855473260. Please give at least 1 hour notice before cancelling an appointment

Telephone call appointments

If you feel you need to be seen urgently please inform the reception staff and they will put you through to a GP who can discuss your problems with you and arrange an appropriate appointment. You can also call to speak to the doctor to discuss queries and test results.

A GP is available to take telephone calls weekdays:

Day Telephone Triage Times
Monday 11.30 - 12.30 15.00 - 16.00
Tuesday 11.30 - 12.30 15.00 - 16.00
Wednesday 11.30 - 12.30 15.00 - 16.00
Thursday 11.30 - 12.30 15.00 - 16.00
Friday 11.00 - 12.00    

Online appointments, Repeat prescriptions & Medical records viewer

Registration is required to use these services. Please contact reception staff if you would like to register to use this service. They will provide you with a unique registration form together with details of how to register online. 

Patients Requesting Home Visit Policy

Patient Information Requesting Home Visit

NHS 111 Out of Hours service

For all weekday evenings (after 6.30pm), weekends and bank holidays, if you require medical advice that cannot wait until normal surgery hours, dial 111. Calls to the NHS 111 service are free from landlines and mobiles.

You can call 111 when you need medical help fast but its not an emergency. If you do have a life threatening medical emergency, dial 999.

  NHS 111
Monday 18.30 - 08.00, next day
Tuesday 18.30 - 08.00, next day
Wednesday 18.30 - 08.00, next day
Thursday 18.30 - 08.00, next day
Friday         18.30 - 08.00, next day
Saturday All Day
Sunday All Day - 08:00, next day
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