Palfrey Health Centre Patient Participation Group (PPG)
We are committed to working in partnership with our patients to provide the best possible care. It’s really important to us that you get involved and give active feedback to develop our services that are responsive and relevant to patients needs.
The Patient Participation Group is now up and running with over twenty members in the group. The PPG will meet periodically to discuss ways on how the practice can make the patient experience better. We have also successfully elected a Chairperson, Vice Chairperson and Secretary who will support the running of the group.
The practice and PPG will endeavor to recruit a membership that is representative of it patient population demographics.
Patient Feedback
The PPG will utilize the current suggestion box in the reception area. This can be used anonymously if you wish to make suggestions (we cannot have medical advice requests).
The group plan to produce a newsletter which will be available in reception in the near future. We have also discussed the GP patient survey which will be available to fill in on an annual basis during the periods of July – September (we continually monitor patient feedback and would appreciate our patients taking the time to fill in a short survey when they visit to see the GP).
Please do watch out for updates on the website or the patient notice boards relating to work being undertaken by the group on behalf of the patient population.
Additional Information
